Contact us
Contact Mirella Hair
We're here to help.
Whether you have a question about a product, need assistance with an order, want to check your shipping information or need help with a return, please don't hesitate to contact us.
Our customer support team is committed to providing helpful and timely assistance.
Customer Support
Store: Mirella Hair
Website: mirellahair.shop
Address: 8666 149 St, Surrey, BC V3S 7J4, Canada
Phone: (604) 805-5160
Email: support@mirellahair.shop
Business Hours
Our customer support team aims to respond to customer inquiries as promptly as possible.
For the fastest assistance, please include your order number, full name and a brief description of your question when contacting us about an existing order.
Order Questions
If you need help with an order, please contact us with:
- Your order number
- Name used when placing the order
- Email address associated with the order
- A brief description of the issue
Providing these details helps us locate your order and assist you more efficiently.
Shipping Questions
Mirella Hair offers free shipping worldwide. Estimated delivery time is generally 7–10 days.
If your order has not arrived within the expected delivery period, please contact our support team so we can help review the situation.
Returns & Refunds
We offer free returns and refunds within 30 days, subject to the conditions described in our Return & Refund Policy.
If you would like to request a return or refund, please contact us before sending an item back so our team can provide the appropriate instructions.
Stay Connected
We appreciate every customer who chooses Mirella Hair. Your questions, feedback and suggestions help us continue improving our products and shopping experience.
Email us at: support@mirellahair.shop
We look forward to assisting you.