Terms of service
Terms of Service
Last Updated: August 24, 2026
Welcome to Mirella Hair. These Terms of Service govern your use of our website, products and online services.
By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please discontinue use of our website.
1. About Mirella Hair
Mirella Hair is an online store specializing in fashionable headbands and women's hair accessories.
Our store was established in 2022 and operates online through:
mirellahair.shop
2. Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to website systems
- Interfere with website functionality
- Submit false or misleading information
- Copy or reproduce website content without permission
- Use automated methods to interfere with website operation
- Attempt to compromise the security of the website
We reserve the right to restrict or terminate access where necessary to protect our website, customers or business.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs and other information displayed on our website are accurate and useful.
However, colors and visual appearance may vary depending on your device, screen settings and other technical factors.
Product availability, descriptions, specifications and pricing may change without prior notice.
4. Pricing
Prices displayed on our website are subject to change.
We reserve the right to correct pricing, product information or other errors when they occur.
If an obvious pricing or product information error affects an order, we may contact you before fulfilling the order to confirm whether you wish to proceed.
5. Orders
Placing an order through our website constitutes a request to purchase the selected products.
We reserve the right to accept, decline or cancel an order where appropriate, including circumstances involving product availability, pricing errors, suspected fraudulent activity or inaccurate order information.
If we cancel an order after payment has been processed, an applicable refund will be issued to the original payment method.
6. Payment
You agree to provide accurate and complete billing and payment information when placing an order.
By submitting payment information, you represent that you are authorized to use the payment method provided.
7. Shipping
Mirella Hair provides free worldwide shipping.
The estimated delivery time is 7–10 days. Delivery times may vary depending on destination, carrier operations, customs procedures, weather, holidays and other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
8. Returns and Refunds
Eligible purchases may be returned for free within 30 days of receiving the order, subject to our Return & Refund Policy.
Please review the complete Return & Refund Policy before submitting a return request.
9. Intellectual Property
All content appearing on this website, including but not limited to text, product descriptions, graphics, photographs, logos, designs, page layouts and other materials, may be protected by applicable intellectual property laws.
Unless expressly permitted, you may not reproduce, distribute, modify, publish or commercially exploit our website content without prior written permission.
10. Third-Party Services
Our website may rely on third-party services such as payment processors, shipping providers, analytics services or other technology providers.
Third-party services may have their own terms, policies and privacy practices. Your use of those services may be subject to their respective terms.
11. Limitation of Liability
To the extent permitted by applicable law, Mirella Hair will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products or applicable requirements.
Updated terms will be posted on this page with a revised "Last Updated" date.
13. Governing Law
These Terms shall be interpreted in accordance with applicable laws of British Columbia and Canada, to the extent applicable.
Any mandatory consumer protections or legal rights applicable to customers will continue to apply.
14. Contact
If you have questions about these Terms of Service, please contact:
Mirella Hair
8666 149 St
Surrey, BC V3S 7J4
Canada
Email: support@mirellahair.shop
Phone: (604) 805-5160